Virtual machines and VMware Tools stop responding when using a Windows 7 virtual machine


Issues:

1.     Virtual machines and VMware Tools stop responding when using a Windows 7 virtual machine 

2.     Windows 7 virtual machine is unresponsive to RDP, but is accessible from the vSphere Client 

3.     A virtual machine is frequently suspended when the host is running on battery power

Resolution:

To resolve this issue, set the power saving feature, ensuring the virtual machine is always powered on.

To change the power settings, ensuring the virtual machine is always powered on:

1. Navigate to Control Panel > Hardware & Sound > Power Options.

2. Under Additional Power Plans, click High Performance.

3. Click Change Plan Settings.

4. Set all settings to Never.


5. Click Save.

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